Privacy Policy

Effective Date: 14-7-2025

At Sheevo, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect the information you provide while using our website www.sheevo.com (the “Site”).

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information from you in several ways:

a. Personal Information

When you make a purchase, register, or contact us, we may collect:

• Full Name

• Email Address

• Phone Number

• Shipping and Billing Address

• Payment Method (processed securely via third-party gateways)

• Account Login Details (if applicable)

b. Non-Personal Information

We may collect data such as:

• IP address

• Browser type

• Device information

• Pages visited on our site

• Time spent on the website

This is done to enhance your browsing experience and improve our services.

2. How We Use Your Information

We use your data to:

• Process and fulfill your orders

• Send order updates and shipping notifications

• Provide customer support

• Improve website functionality and user experience

• Send promotional emails (only if you opt-in)

• Prevent fraud and ensure secure transactions

We do not sell, rent, or trade your personal information to any third party.

3. Sharing Your Information

We may share your information only with trusted third parties necessary to operate our business, such as:

• Payment processors (e.g., Razorpay, Stripe, etc.)

• Courier and logistics partners

• Email marketing tools (with your consent)

• Legal authorities (if required by law)

All service providers are bound by confidentiality agreements and data protection obligations.

4. Cookies & Tracking Technologies

We use cookies to:

• Remember your login session

• Store items in your shopping cart

• Understand how users interact with our site

You can disable cookies in your browser settings, but it may affect site functionality.

5. Data Security

We implement appropriate security measures to protect your data, including:

• SSL encryption for secure transmission

• Access controls and password protection

• Secure payment gateways — we do not store any card or banking details

However, no internet-based system is 100% secure. We cannot guarantee absolute data security but will act promptly in the event of any breach.

6. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion of your data

• Opt out of promotional emails at any time (via unsubscribe link or by contacting us)

To exercise any of these rights, email us at privacy@sheevo.com.